Account deletion
If you ever decide you don't want to use Exirio anymore and want to delete your account, you have two methods:
-
Fast
- Go to https://app.exirio.com/settings#profile
when you are logged into your account and click on "Delete your
account". After the confirmation, your account and all its associated
data will be deleted immediately from our Productions systems and 30
days later from our backups.
-
Slow
- If you don't have access to your account but you still want to
delete it, send us an email to
support@exirio.com and we
will help you delete the account once you have proven it is actually
your own account.
If you have used one of our partners to connect
to an external Institution, we immediately send an automated deletion
request and they must delete all the information related to your
account.